Website Terms and Conditions of Use
Welcome to foodenzymeinstitute.com. Foodenzymeinstitute.com is owned and operated by the Food Enzyme Institute ("FEI"). These Website Terms and Conditions of Use ("Terms") contain the terms and conditions upon which FEI is willing to provide you access to and use of this FEI website and all related pages, information, databases, materials and services (collectively, the "Site"), and governs your use and purchase of any products and services (collectively, the "Services") available through the Site. These Terms form a contract between you and FEI. If you do not agree to be bound by these Terms, you may not access or use the Site or the Services. Use of the Site or purchase or use of the Services indicates your acceptance of these Terms, and FEI's Internet Privacy and Security Policy. Please scroll down through these Terms to review important provisions regarding arbitration, limitation of liability, waivers, indemnities, and other important provisions.
If you have questions regarding these Terms, please contact FEI at 800-662-2630 or use our contact form.
You may only use this Site if you are at least 18 years of age. By accessing any portion of the Site, you have a limited license to use the Site and Services, including the limited right to view, bookmark, download and print, for your noncommercial, personal use and information only, those pages of the Site that interest you, subject to any other terms and conditions of use and/or payment in these Terms or on the Site. These Terms cannot be waived or modified by any oral communications between you and FEI.
FEI reserves the right, to change, delete, or update the Terms or other policies that govern use of the Site at its discretion, at any time, for any reason, without notice, including the right to terminate the Services or any part of the Services. Any amendments and modifications by FEI will be prospective only, and unless otherwise provided in this Agreement, will be effective upon being posted on the Site. FEI encourages you to review these Terms periodically for updates and changes. Your continued access or use of the Site shall be deemed acceptance of all changes.
FEI Website Purchasing Information and Unauthorized Use
You agree that any information you provide to FEI, whether through the purchasing process or otherwise, including, without limitation, passwords, usernames, login ID's, credit card and financial information, and other personally identifiable information whether through questionnaires, registration forms, or other information requests, ("Customer Information"), will be true, accurate, current and complete information. You agree not to provide Customer Information that is false, inaccurate, misleading, or fraudulent. You agree to provide FEI with any information reasonably requested by FEI related to the provision of the Services. You are solely responsible for all transactions, and transmissions that occur through the use of your Customer Information, and it is your responsibility to maintain and promptly update your Customer Information. You agree that FEI is not liable to you or any third party for damages or losses related to the accuracy or disclosure to FEI of your Customer Information. It is your responsibility to maintain the confidentiality of your Customer Information. FEI requires that you agree not to share your Customer Information with another person, nor allow another person to use your Customer Information. If you believe that someone has used your Registration Information to access any FEI services without your authorization, please contact FEI immediately.
Please review FEI's Internet Privacy and Security Policy for more information regarding FEI's policies and procedures for disclosing and using your Customer Information. Subject to the Internet Privacy and Security Policy, FEI retains a perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use and store your information (in any media, currently known or unknown) related to these Terms or FEI's provision of the Services.
You agree not to impersonate any person or entity, misrepresent any affiliation with another person, entity or association, use false e-mail or other headers, or otherwise conceal your identity from FEI for any purpose.
Fees and Payment
You are responsible for promptly paying all fees associated with your use or purchase of the Services (the "Fees") at the time of purchase. You are also responsible for any applicable federal, state, or local franchise fees, surcharges, sales and use taxes, and any other taxes (except those related to FEI's net income) related to the Services (collectively, the "Taxes"). You shall promptly pay all Taxes at the time of purchase.
If you dispute any Fees related to purchase of any Services, you shall provide FEI with written notice describing such dispute in reasonable detail and shall include with such notice all documentation as may be reasonably required to support your position regarding the dispute. All disputes regarding any Fees must be submitted to FEI within 90 days of the purchase of the applicable Services. If you do not submit a claim within such time period, you waive all rights to dispute such Fees.
If the dispute is resolved in favor of FEI and you have withheld the disputed amount, any payments withheld pending settlement of the disputed amount shall bear interest at eighteen percent (18%) per annum or the highest amount permitted by law, whichever is lower, from the payment due date up to and including the date of payment. FEI shall be entitled to recovery of all costs and expenses (including reasonable attorneys' fees and costs) incurred in enforcing your compliance with this Agreement.
Restrictions on Use of FEI Materials and the Site
FEI and its content providers own all of the content, materials, and other intellectual property related to the Site and the Services, including without limit all pages, screens, text, graphics, photographs, music, data, images, audio and video clips, software, names, button icons, logos, images, designs, titles, words or phrases, page headers, service names, trademarks, patents, and copyrights (collectively, "Materials"). You have no rights to the Materials, except as expressly set forth in these Terms. Any use of the Materials, except as permitted by these Terms, is expressly prohibited.
The contents and use of the Site (including FEI's name and the logos and software used in the Site) are registered and/or protected by U.S. and international copyright, trademark, and other laws. You agree to retain all copyright and other proprietary notices contained in the Site or the Services. You may not delete or change any copyright or trademark notices, and cannot alter or modify the content in any manner without the express written permission of FEI.
You further agree that you may not:
- use the Site to transmit, copy, reproduce, republish, upload, post, transmit, e-mail, or distribute in any way material or content that infringes any copyright, trademark, proprietary, or other right of any party or that violates these Terms;
- copy (except as set forth above for noncommercial personal use), modify, distribute, create any derivative or compilation work from, or display FEI's name or logo, or any text, graphic images, or other content from the Site or redeliver such content using framing or similar technology;
- use any device designed to provide repeated automated access to any Site other than those made generally available by FEI;
- include any FEI trademarked materials, the name of any FEI personnel, or any variation of these items as a metatag or hidden textual element, or in any other fashion that may create a false or misleading impression of affiliation, sponsorship, or endorsement between FEI and you, any other party, or any other website, or otherwise use these items without FEI's express written permission;
- collect, harvest, or store personal data about other users of the Site or the Services;
- upload, e-mail or otherwise transmit to FEI or through the Site or any FEI computer network any of the following: a sexually-explicit image or statement; advertising, promotional, or other unauthorized communication, including without limitation, "junk mail," surveys, unsolicited e-mail, "spam," "chain letters," "pyramid schemes," or other inappropriate or prohibited materials; and any material that contains viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs, or any other computer code, files or programs that might interrupt, limit or interfere with, damage, surreptitiously intercept or expropriate any system, data or information related to the Site or any computer software, hardware or communications equipment that is owned, leased or used by FEI; or
- create a link to the Site without FEI's prior written permission.
- use the Site or Services to post or transmit any threatening, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law;
- use any robot, spider, scraper, or any other automated means to access the Site or the Services for any purpose without FEI's express written permission; or
- forge any TCP/IP packet header or any part of the header information in any email or posting; or
- take any action that imposes, or may impose, in FEI's sole discretion, an unreasonable or disproportionately large load on the FEI infrastructure; or
- interfere or attempt to interfere with the proper working of the Site, the Services, or any activities conducted on the Site; or
- bypass measures used by FEI to prevent or restrict access to the Site or the Services, violate or attempt to violate the security or authentication measures of the system, or attempt to prove, scan, or test the vulnerability of a system or network without proper written authorization from FEI.
FEI reserves the right to disclose the identity of anyone posting or transmitting any information or materials violating the above prohibitions to law enforcement authorities or pursuant to any court order requesting or directing FEI to disclose such information.
Termination, Removal of Materials, and Monitoring
These Terms are effective until terminated by either party. If you no longer agree to be bound by these Terms, you must cease use of the Site and the Services. You agree that FEI may terminate, restrict, or suspend part or all of your license to access the Site or delete any content transmitted to or through the Site, at any time, at its sole discretion, without prior notice to you and without any liability to you. FEI also reserves the right to take any action relating to user-submitted information that it deems necessary or appropriate if such information, as determined in FEI's sole discretion, may create liability for FEI, its agents or its contractors, or may affect FEI's business relationships or contracts with its agents or its contractors. FEI further reserves the right to remove any materials that are defamatory, abusive, illegal, harassing, immoral, disruptive or do not conform to these Terms - though FEI shall be under no affirmative obligation to monitor any of the foregoing or to otherwise screen or monitor any communications or information prior to their posting. You agree FEI has the right, but is not obligated, to monitor your use of the Site and any communications made by you related to such use in any manner; and you release FEI from any liability related to its monitoring activities. If FEI denies you access to the Site, you agree to destroy all materials obtained from the Site and all copies of those materials with the exception of your personal customer-account-related materials. You acknowledge that, upon termination, FEI may immediately deactivate or delete your account and all related information and files in the account and bar you from further access to the files, the Site, and the Services.
Website Linking and Cautions About Third-Party Information Included in Site
For your general informational use only, FEI may provide access to third party websites. These links will allow you to leave the Site. The linked sites are not under the control of FEI and FEI is not responsible for the contents of any linked site. By providing access to other websites, FEI is not recommending or supporting any third party, is not recommending the purchase or sale of any products or services of a third party, and is not endorsing or acknowledging that it is affiliated with any website's sponsoring organization.
FEI is not obligated to maintain, verify, update or post any corrections to such third party information for any reason. Nothing in the Site referencing any third parties with whom FEI conducts business, and nothing in these Terms, shall be deemed to create any agency relationship, affiliation, or sponsorship among FEI and such third parties or you, or make the third parties or you partners or joint venturers with FEI, or otherwise provide you or any third parties with any rights to act on FEI's behalf. FEI does not represent or guarantee the truthfulness, accuracy, completeness, timeliness, authorship, suitability of content, or reliability of communications posted by third parties, nor does FEI endorse any opinions expressed by users or any third parties using the Site. Consequently, you agree that FEI does not guarantee, and is not liable to you for any third party content.
Disclaimers and Limitations of Liability
In using this Site you acknowledge and accept that there are risks, including, without limitation, the risk of harm of people acting under false pretenses. You assume all risks associated with dealing with other users with whom you come in contact through the Site and other parties that use the Site or your Customer Information for unauthorized or illegal purposes.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ALL INFORMATION, SERVICES, SOFTWARE AND CONTENT AVAILABLE THROUGH THE SITE, AND THE SITE ITSELF, ARE FURNISHED FOR GENERAL INFORMATIONAL PURPOSES ONLY, AND ARE FURNISHED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY IMPLIED OR EXPRESSED WARRANTY OF ANY KIND (INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, SECURITY, CORRECTNESS AND NON-INFRINGEMENT). THE FEI PARTIES MAKE NO REPRESENTATION OR WARRANTY REGARDING, ARE NOT RESPONSIBLE FOR, AND DISCLAIM ALL LIABILITY FOR, THE CONTINUED AVAILABILITY, RELIABILITY, ACCURACY, RESULTS OR PERFORMANCE OF THE SITE OR ANY MATERIAL ON THE SITE, THE PERFORMANCE OF THE INTERNET, THE DOWNLOADING COMPATIBILITY OF ANY MATERIALS OR SOFTWARE WITH YOUR COMPUTER SYSTEM, THE EXISTENCE OF ANY VIRUS, WORM, MALICIOUS CODE OR OTHER DISABLING DEVICE FROM ANY SOURCE, THE UNAUTHORIZED ACCESS TO OR USE OF YOUR INFORMATION BY A PARTY OTHER THAN FEI, ANY TECHNICAL FAILURES (INCLUDING HARDWARE OR SOFTWARE FAILURES), INCOMPLETE, SCRAMBLED, OR DELAYED COMPUTER TRANSMISSIONS, AND/OR TECHNICAL INACCURACIES, OR LOSS OR USE OF DATA, AS WELL AS UNAUTHORIZED ACCESS OF USER TRANSMISSIONS BY THIRD PARTIES ARISING OUT OF OR RELATED TO THESE TERMS. NO ONE IS AUTHORIZED TO MAKE ANY WARRANTY ON FEI'S BEHALF, AND YOU CANNOT RELY ON ANY OTHER STATEMENT OF WARRANTY. YOU ASSUME RESPONSIBILITY FOR THE ACCURACY, APPROPRIATENESS, AND LEGALITY OF ANY INFORMATION YOU SUPPLY TO FEI.
YOU AGREE THAT FEI, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AND SUPPLIERS (COLLECTIVELY THE "FEI PARTIES") ARE NOT LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, OR PUNITIVE DAMAGES. IN NO EVENT SHALL THE FEI PARTIES' TOTAL LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, FEES AND EXPENSES (INCLUDING ATTORNEYS' FEES), WHETHER IN CONTRACT, TORT, TRESPASS OR OTHERWISE EXCEED THE AMOUNT (IF ANY) PAID BY YOU TO FEI TO PURCHASE THE PARTICULAR PRODUCTS OR SERVICES WHICH FORM THE BASIS OF YOUR CLAIM, THE AMOUNTS PAID BY YOU TO FEI TO PURCHASE PRODUCTS OR SERVICES IN THE THREE (3) MONTHS PRECEDING ANY CLAIM WHERE YOUR CLAIM DOES NOT RELATE TO PRODUCTS OR SERVICES PURCHASED, OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS TO FEI. IF YOU LIVE IN A STATE THAT DOES NOT ALLOW THE WAIVER OF CERTAIN WARRANTIES, OR LIMITATIONS OR DAMAGES WAIVERS DESCRIBED IN THIS SECTION, SOME OF THESE WAIVERS AND LIMITATIONS MAY NOT APPLY TO YOU. YOU AGREE TO PROMPTLY NOTIFY FEI IN WRITING IF YOU BELIEVE YOU HAVE ANY CLAIM AGAINST THE FEI PARTIES, AND, IN ANY EVENT, YOU AGREE THAT ANY CLAIM NOT BROUGHT WITHIN ONE YEAR OF YOUR DISCOVERY SHALL BE DEEMED WAIVED AND RELEASED.
FEI DOES NOT PROVIDE MEDICAL ADVICE OR PRESCRIPTION DRUG THERAPY RECOMMENDATIONS. THE SITE AND THE SERVICES MAY NOT CONTAIN ALL INFORMATION THAT IS APPLICABLE TO YOUR PERSONAL CONDITIONS OR CIRCUMSTANCES. THE SITE AND SERVICES ARE NOT INTENDED FOR DIAGNOSIS AND SHOULD NOT BE USED AS A SUBSTITUTE FOR CONSULTATION WITH A PHYSICIAN OR OTHER HEALTH CARE PROVIDER. IF YOU SUSPECT YOU MAY HAVE A MEDICAL PROBLEM, PROMPTLY SEEK THE CARE OF A PHYSICIAN OR HEALTHCARE PROVIDER. YOU SHOULD CONTACT YOUR PHYSICIAN TO DETERMINE WHETHER ANY OF THE PRODUCTS OR SERVICES ARE APPROPRIATE FOR YOUR USE IF YOU HAVE A MEDICAL PROBLEM BEFORE USING ANY OF THE PRODUCTS OR SERVICES.
ANY INFORMATION SUPPLIED THROUGH THE SITE OR THE SERVICES, IN ANY MANNER OR MEDIUM, IS NOT INTENDED TO, AND DOES NOT CONSTITUTE, MEDICAL, LEGAL, OR OTHER PROFESSIONAL ADVICE OR CREATE A PROFESSIONAL RELATIONSHIP BETWEEN FEI AND YOU, AND DOES NOT CREATE ANY MEDICAL PRIVACY INTERESTS.
Food and Drug Administration
Claims and statements made on the Site about specific nutrients or products have not been evaluated by the FDA (Food and Drug Administration).
In consideration of your use of the Site, you hereby agree to indemnify FEI, its subsidiaries, affiliates, officers, directors, employees, agents, contractors, and any third party information or service providers from and against any and all claims, losses, liabilities, damages, costs and expenses (including, without limitation, reasonable attorneys' fees and costs) arising out of or related to your: (i) breach of these Terms, (ii) violation of any person's or entity's legal rights (including, without limitation, copyright, patent, trade secret, trademark, or other proprietary rights, or publicity, contract, moral, or privacy rights) (iii) violation of any applicable law, rule or regulation, (iv) negligence, recklessness, or misconduct, or to (v) unauthorized use of your Customer Information by a party other than FEI.
FEI controls and operates the Site from its offices within the State of Wisconsin in the United States. If you choose to access the Site from other locations, you do so at your own risk and initiative and are responsible for compliance with any applicable local laws and regulations. You agree that the laws of the State of Wisconsin (excluding any choice of law rules) govern your rights and obligations relating to FEI and your use of the Site.
You agree to comply with all United States export laws and regulations. You assume sole responsibility for any required export approval and/or licenses and all related costs and for the violation of any United States export law or regulation. You acknowledge that export of the products or services and any related documentation, in whole or part, contrary to United States law is prohibited. You agree that no part of the products or services available through the Site, either in whole or part, is being acquired for shipment, transfer, or re-export, directly or indirectly, to proscribed, embargoed, or prohibited countries or their nationals, denied destinations, or for prohibited activities or for weapons.
Severability and Waiver
If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
No failure to exercise and no delay in exercising, by FEI, any right, power or privilege hereunder shall operate as a waiver hereof, except as expressly provided herein. Any waiver by FEI of a breach of any provision of these Terms shall not be deemed to be a waiver of any other or subsequent breach and shall not be construed to be a modification of the Terms unless and until agreed to in writing by FEI.
Copyright Agent for Claims of Copyright Infringement
Pursuant to the Digital Millennium Copyright Act, FEI designates the agent below to receive notifications of claimed copyright infringement. If you reasonably believe that your work has been copied in a way that constitutes copyright infringement, please provide FEI's designated agent the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- a description of the copyrighted work that you claim has been infringed;
- a description of where the material that you claim is infringing is located on any Site;
- your address, telephone number, and e-mail address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the information included in your notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
FEI's designated agent for notification may be contacted at:
Food Enzyme Institute
6421 Enterprise Lane
Madison, WI 53719-1116
By Phone: 800-662-2630
By Fax: 608-273-8110
You may also use our contact form.
If a dispute arises between you and any of the FEI Parties, it is the goal of FEI to work in good faith with you to quickly and amicably resolve the dispute. All disputes, claims, or controversies ("Claims") arising under or relating to these Terms, the Site, or the Services that cannot be resolved informally, will be finally resolved by binding arbitration as described herein.
Any dispute arising under or related to these Terms, the Site, or the Services (including the arbitrability of such a dispute and the existence, validity, interpretation, performance, termination or breach thereof) shall be finally settled by binding arbitration by a single arbitrator in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association ("AAA"), with the arbitration to be commenced no later than one (1) year after such Claim accrues (in absence of which it shall be deemed forever waived). A judgment upon an arbitrator's award may be entered by any court of competent jurisdiction. The arbitrator shall be an expert in the field of Internet services. To the extent permitted by applicable law, you agree that there shall be no class action arbitration related to this Agreement or the Services. All parties shall bear their own expenses, except that the parties shall equally share the expenses of the arbitrator (except for the required non-refundable filing fees which shall be paid solely by the party asserting the related Claim).
The above obligations to arbitrate shall not prevent a party from seeking a preliminary injunction, temporary restraining order, specific performance or other procedures in a court of competent jurisdiction to obtain interim relief when deemed necessary by such court to preserve the status quo or prevent irreparable injury pending resolution by arbitration of the actual dispute.
Exclusive jurisdiction and venue for arbitration or any other legal action or proceeding in any way related to the Site, the Services, or this Agreement shall be in Madison, Wisconsin. Any matter brought before a court shall be brought solely in the state or federal courts located in Madison, Wisconsin.
For purposes of these Terms, the parties hereto shall be independent contractors and neither shall at any time be considered an agent or employee of the other. No joint venture, partnership, or like relationship is created between the parties by this Agreement.
These Terms, and any policies referenced and attached hereto, constitute the entire agreement between you and FEI related to the Site and services. All prior agreements, representations, statements, negotiations, and undertakings with respect to the subject matter herein are superseded by these Terms. These Terms may not be amended, altered or added to in any manner except as set forth by a document in writing and signed by an authorized representative of each party. If there is a conflict between these Terms and any terms appearing on the Site, or in any policies, those terms that are more favorable to FEI shall govern.
The headings of the sections in these Terms are strictly for convenience and shall not in any way be construed as amplifying or limiting any of these Terms.
Survival of Obligations
The terms that by their nature are intended to survive beyond the termination, cancellation, or expiration of these Terms shall survive.